Information on accessibility

Status: 25.06.2025
This information applies to www.ral-farben.de in the state that will be marketed from June 28, 2025.

The website is accessible under the following domains and subdomains:

General description

Sale and distribution of color fans and color sample cards

Information on the provider pursuant to Art 246 EGBGB


RAL gGmbH
Fränkische Straße 7
53229 Bonn
Deutschland


Phone: +49 228 68895 120
E-mail: ral-farben@ral.de

Legal requirement

The legal requirements are set out in the Barrier-Free Accessibility Reinforcement Act (BFSG), in particular Section 14 in conjunction with Section 3 (1) BFSG with reference to the Ordinance to the Barrier-Free Accessibility Reinforcement Act (BFSG).

Compliance with accessibility requirements

We are continuously working on improving the accessibility of our online store based on the Web Content Accessibility Guidelines (WCAG) version 2.2 at level AA. We want to make
accessible to everyone.


Through regular reviews and adjustments, we ensure that our digital offerings comply with legal requirements and are continuously improved,
to ensure a high level of accessibility and security for all users.

Details on accessibility


Our websites are designed so that you can navigate using assistive technologies such as screen readers and keyboards.


Barrier-free alternatives


If you have difficulties using our online store due to existing barriers or if certain information is not accessible, please contact us.
We will do our best to offer you alternative ways of access:

  • Telefone ordering and advice: 0228-68895-120 (8:00-17:00 Uhr)
  • Support via E-Mail: serviceteam@ral.de

Feedback and contact information


If you notice any barriers, or if you have any suggestions or questions about the digital accessibility of our website, we look forward to hearing from you. Please use the following contact channels:


Serviceteam: serviceteam@ral.de // Phone number: 0228-68895-120

Responsible market surveillance authority


Marktüberwachungsstelle der Länder für die Barrierefreiheit von Produkten und Dienstleistungen Magdeburg, Sachsen-Anhalt.